How do I sign up for loyalty?
Signing up for loyalty is easy! Create an ordering account from our website ordering menu or mobile app by clicking on the “account” icon. You can also create an account by clicking the button below.
Can I earn points if I order in-store or through the phone?
No, our loyalty program is only eligible for orders placed through our online ordering menu through our website and through our mobile app.
I forgot to login when I placed my order. Can I still earn points?
To earn points for your order, you must login to your online ordering account. If you do not login to your order account, points for your order cannot be added to your account.
How do I redeem my points for rewards?
You will be able to redeem your points for rewards at checkout. All eligible rewards will be present within your cart. Click to select one of your eligible rewards to apply to your order. Once your order is placed, the points needed for your redeemed reward will be deducted.
I redeemed a reward but I do not see it in my order total.
When you redeem a reward, it will not be reflected in the order total shown in your order confirmation, but it will be automatically applied to your order payment.
What if I cancel my order?
If you cancel an order, any points earned for that order will be deducted. If you applied a reward, the points deducted will be reverted back to your point bank.
Can I apply a discount and redeem a reward to a single order?
Yes, you are able to apply a discount and redeem a reward to a single order.
I have multiple rewards available, can I redeem more than one?
No. You will only be able to apply one reward per order.